Offline-first by design
Operational records created in IDLH Tactical Worksheet stay on the iPad unless an authorized user intentionally exports or shares them. Subscription verification does not upload those records to IDLH Technology. Optional Apple Maps services in version 1.1 make requests to Apple as described below.
1. Scope and overview
This policy applies to IDLH Tactical Worksheet, the IDLH Technology website and support communications, including the optional map and staffing PDF features prepared for version 1.1. Version 1.1 has been uploaded to Apple but is not yet publicly released. It does not govern a third party’s independent service, website, or privacy practices.
“IDLH Technology,” “we,” “us,” and “our” mean IDLH Technology LLC. An organization that deploys the app may establish additional rules for its personnel, devices, incident records, retention, exports, and lawful use.
2. Information stored on your iPad
Depending on how you use the app, locally stored operational content may include:
- Incident names, dates, times, events, notes, checklist selections, benchmarks, and assignments.
- Staffing rosters, unit identifiers, personnel names, assignments, and accountability entries imported or entered by an authorized user.
- Apple Pencil or touch drawings, optional Screen + Command Audio recordings, and generated incident reports.
- Confirmed incident map pins, app preferences, and other information needed for offline operation.
The app stores this operational information in the app’s container on the iPad. When an authorized user selects a staffing document through the iPad Files interface, the app reads that file locally to prepare an import for human review. The file and detected roster are not sent to IDLH Technology, an AI service, or an email service by the import workflow. In version 1.1, supported staffing PDFs are processed on the iPad and require human review. The app does not retain the original staffing PDF after review finishes; your original file remains wherever you saved it.
Microphone and system screen-recording access are requested only when a user intentionally starts Screen + Command Audio recording and grants the required iPad permission. Recordings are saved locally with the incident record and are not automatically sent to IDLH Technology.
Exports are user-controlled through the iPad share menu. The user selects a destination such as Files, AirDrop, Mail, Messages, or a department-approved application. Once exported, the receiving service and your organization’s policies govern that copy.
Optional Apple Maps and location in version 1.1
The optional MAP workspace uses Apple Maps and, where available, Apple Look Around street-level imagery. Loading maps, searching locations, and requesting imagery use Apple’s services. These requests may include the searched address or map coordinates needed to return results. Apple’s handling of this information is governed by Apple Maps privacy information and Apple’s Privacy Policy.
Location permission is optional and is requested when you choose a My Location action. The app uses a one-time foreground location to center the map or request nearby imagery. It does not continuously track the iPad in the background or treat the iPad’s position as a firefighter’s location. A map pin you confirm can be retained in the local incident record; street-level imagery is not saved as incident history.
IDLH Technology does not receive map requests, live device coordinates, or incident records through a developer-operated server. Declining location permission or losing connectivity does not prevent command-board operation. The app does not include incident-data cloud synchronization.
3. Subscriptions, licenses, and department accounts
Individual Apple subscription
Apple processes purchases, renewals, cancellations, refund requests, and payment information. The app uses verified Apple transaction and subscription status to determine access. We do not receive complete payment-card or bank-account credentials from Apple.
Department access availability
Department enrollment, command-iPad seat licensing, and department billing are not available in the current App Store app or the version 1.1 update. An individual Apple subscriber does not need an IDLH account. If you contact us about future department access, we receive the information you choose to provide in that communication.
Before introducing department enrollment or billing, we will update the applicable privacy disclosures to describe the service and its actual data practices.
4. Website and support information
Website activity
When you visit this website, our hosting and security providers may process technical information such as IP address, browser or device type, timestamps, requested pages, referring information, and security signals. This information is used to deliver the site, maintain reliability, and detect abuse.
Support communications
When you email support, we receive the address you use, message content, attachments, email metadata, and any information you choose to provide. Our business email delivery and security-filtering providers process that communication. Please do not send passwords, payment-card details, active incident data, protected health information, criminal-justice information, or confidential personnel records.
Fonts and essential security
This website loads fonts from Google Fonts, which may receive technical request information such as your IP address and browser data. OpenAI Sites hosts the website, and Cloudflare provides delivery and security services. Cloudflare may use an essential security cookie or similar technology to distinguish legitimate traffic and protect the site.
We do not currently use advertising cookies, behavioral analytics, cross-site advertising pixels, or session-replay tools on this website. The app does not include advertising or third-party behavioral analytics.
5. How we use information
We use information we receive to:
- Provide, authenticate, secure, maintain, and troubleshoot the app and website.
- Confirm individual subscription access and keep appropriate transaction records.
- Respond to support, privacy, access, correction, and deletion requests.
- Prevent fraud, abuse, unauthorized access, and threats to our services or users.
- Comply with law, enforce agreements, and establish or defend legal rights.
- Improve products using feedback and technical information that does not require us to collect operational incident content.
We do not sell personal information. We do not use operational incident content for advertising or cross-site tracking.
7. Retention
Operational app data remains on the iPad until an authorized user deletes it, removes the app, or the device is erased. Your organization is responsible for any record-retention, legal-hold, export, or backup requirements that apply before deletion.
We retain department account, support, security, and transaction information only as long as reasonably needed for the purpose collected, to maintain security, to meet billing, tax, audit, or legal obligations, or to resolve disputes. Backup copies are removed as they roll off routine backup schedules, unless a longer period is required by law or a legal hold.
8. Your choices and requests
- Control local app permissions, including optional location access, through iPadOS settings.
- Choose whether and where to export operational records.
- Manage or cancel an individual subscription through Apple subscription settings.
- Use your organization’s approved procedures to manage its iPads and retained records.
- Request access, correction, or deletion by emailing support. We may need to verify identity and organizational authority.
Privacy rights vary by location. We will evaluate a verified request under applicable law. Some information may be retained when required for security, fraud prevention, billing, tax, legal claims, or other lawful obligations.
9. Other privacy terms
Security
IDLH Tactical Worksheet uses iPadOS application-container protections and is designed for offline-first recovery. We use reasonable administrative, technical, and organizational safeguards appropriate to the information we process. No device, storage method, or transmission is completely secure. Users and organizations remain responsible for device passcodes, access controls, software updates, approved exports, and physical security.
Children
The app and website are professional fire-service tools intended for departments and authorized adult users. They are not directed to children, and we do not knowingly collect personal information from children under 13.
United States and international use
IDLH Technology operates in the United States. Information processed by our service providers may be transferred to and processed in the United States or other locations where those providers operate, subject to their safeguards and applicable law.
Changes to this policy
We may update this policy as the app, website, providers, or legal requirements change. The effective date above identifies the current version. When appropriate, we will provide additional notice through the website, app, or department administrator.
10. Contact
For privacy questions or requests, contact IDLH Technology LLC at support@idlhtechnology.com.